What are your hours of operation?

Answer: 24 hours Service (+1 GMT)


How do I place an order?

Answer: Select the products you would like to purchase and click ADD TO CART. Input your discount codes if you have any and then click CHECK OUT. Input your required payment details. You will receive a successful notification once your transaction is successful.


Do you accept payment on Delivery?

Answer: No, all ordered items must be paid for before dispatched.


What forms of payment is available?
Answer: We accept Visa, MasterCard, Verve, Direct Bank Transfer, etc.


Is my credit card and personal information secure while using your website?

Answer: Yes, your private information are very secure while using this site. We take your privacy very seriously and we use precautionary methods to ensure your shopping experience is safe. Your credit card details are never stored in our systems from the beginning to the end of your transaction.


How long does it take to ship an order?
Answer: If you place an order before 11:00 am, your order will be processed and shipped within 24 hours except in rare cases when we run out of stock of an item is ordered for. All orders placed after 12:00 pm will be processed and shipped the next day.


Delivery time within Lagos is 12:00 pm – 6:00 pm. Delivery outside Lagos takes 24 – 48 hours from when your order is shipped. Delivery outside Nigeria takes 24 – 48 business days from when your order is shipped. Make sure you input your correct billing and complete delivery details required in order to prevent shipment delays.


Do you ship internationally?
Answer: Yes, we ship worldwide. We ship to every area that is covered by DHL, UPS or Fedex.
Please Note: You are responsible for any fees, taxes, custom and import duties imposed on your package with no exceptions. Custom policies vary widely from country to country and you will be responsible for any taxes associated with your international order.


I placed an order but I am yet to receive a confirmation email. What do I do?

Answer: Please check your spam folders. In order to prevent our emails from entering your spam folders, add our email address to your address book.

info@jennyglowskincare.com

You can also send as message to us using the Whatsapp button on the bottom left side on this site


I have severe acne, I have tried everything. What products do I use?

Answer: You need to get the Pimples/Acne Blast Set. The complete set comprise of the; Pimples Cleanser, Acne/Pimples Blast cream, Pimples Soap.


I have hyper-pigmentation and uneven skin tone from the previous use of harsh creams, and I want to get 1-2 shades lighter, what do I do?

Answer: You should get the Lightening set. This set includes Glowing Shower Gel, Lightening Face Cream and Lightening Lotion, Lightening Exfoliating Scrub. Your skin would even out and become flawless with the combination of these products.


I want to achieve a white skin tone and be at least 3-4 shades lighter, what products do I go for?

Answer: The Snow White Set is the ideal set for a healthy glowing skin tone. Our Snow white set includes; Snow white Lotion, Snow white Face Cream, Glowing Shower Gel, Brightening Exfoliating Creamy Scrub, Spot/Sunburn Removal, Snow White whitening Oil.


Do you accept wholesale orders?

Answer: Yes, we do not just accept wholesale orders, we also encourage it. click HERE to view our terms and conditions.